About our reviews

About our customer reviews

At Kimoky, trust is at the heart of our commitment. All reviews posted on our site are carefully selected, in a spirit of transparency and authenticity.

📝 Where do our reviews come from?

Most of the reviews published are collected directly from our customers after their order, via our verified review system Judge.me. They are identified by a ✔ Verified Review badge when they come from an actual purchase made on kimoky.com.

In addition, for certain recent or new collections, we also display authentic testimonials from customers who have tested the items with our partner suppliers . These opinions are identified by an explicit mention such as: (Verified supplier review) .

🔎 Transparent moderation

All reviews are subject to respectful moderation. We publish both positive and negative feedback, as long as it complies with our guidelines (no insults, constructive content). Some reviews may be filtered out for duplicates or irrelevant content.

We don't automatically display all one-star reviews, but we do publish some with a detailed response from us to demonstrate that we care and are professional.

📌 Why do some reviews indicate a different source?

Some reviews mention an origin such as “via our partner manufacturer.” This means they were written before being listed on Kimoky, based on samples tested as part of our selection process. This allows us to offer you only the highest-rated pieces as soon as they are released.

❀ A continuous quality approach

Every piece of feedback helps us improve our collections. Thanks to your opinions, we've changed suppliers for certain models, adjusted cuts, and even strengthened quality control. Your voice truly matters.

Thank you for your trust and your high standards.

The Kimoky Team